Since our formation in 2003 we have specialised in
on-demand manufacturing of custom-branded promotional technology products and
have proudly served many tens of thousands of customers worldwide.
Even after more than a decade of growth we are just as excited about what lies
ahead for us as we were in 2003. By continuously developing our products at the
cutting-edge of promotional technology, DCL remains, as ever, perfectly
positioned to meet the needs of our clients from the smallest businesses to the
largest of organisations.
We believe that the following principles have been key in maintaining our
position as a global leader in our sector:
Customers: We believe in creating and supporting a loyal business
relationship by providing superior products and exceptional service. We are
committed to our integrated vertical business model which gives us control and
flexibility in almost every area of our business from sales and order
processing to direct fulfilment. Our goal is to continue to outperform the
competition with innovative products, fast delivery times and fantastic value.
The DCL Team: Our team’s success is built upon regular training and
the opportunity to learn, develop and grow with DCL Our mission is to continue
to foster an excellent human resources base for our Company at our global sales
and processing locations through increasing investment in our staff.
Relationships: We believe in building effective relationships with
our customers, partners and suppliers. We are committed to responding to
customer needs in a timely manner via open and transparent communication. We
constantly review our operations to seek out opportunities to further develop
our efficient, lean enterprise without unnecessary hierarchy and bureaucracy.
Responsibility: As an established and growing business we believe
in participating responsibly in the global marketplace. We are committed to
understanding and respecting the laws, values and cultures wherever we do
business.
Our Mission: We have a passionate commitment to growing our
business through operational excellence, superior customer experience, product
innovation and great value. We strive to achieve excellence in everything that
we do.